Label Issues

Printer is printing blank labels?
Reason①: Your labels are loaded in upside down Please ensure your labels are properly loaded. The print side is facing up. See the image below:   Reason②...
Thu, 16 Dec, 2021 at 5:14 AM
Label Printer is skipping labels or continuously feeding
Reason①: Changing your label type and size are the main causes for the printer skipping labels or continuously feeding. Printer hasn't learned your lab...
Thu, 16 Dec, 2021 at 5:15 AM
I get horizontal label instead of vertical label
You can setup printer to rotate it for you automatically.    For Mac Open desired file (e.g. a PDF). Click "File" and choose "Print&quo...
Thu, 16 Dec, 2021 at 5:16 AM
Barcode is not printing clearly
Reason 1: The source file wasn't created in the ideal quality: Solution: Print the sample label to test if your printer is working well.  You can down...
Thu, 16 Dec, 2021 at 5:17 AM
There are paper jams or label prints only half and stops
  If label is getting stuck (usually during printing something really dark such as a barcode or a thick straight line), this is most likely due to the high ...
Thu, 16 Dec, 2021 at 5:19 AM
Same label keeps printing
When the printer doesn't accept a label was printed correctly, it will attempt to re-print it. Try the following steps to re-run "Automatic label ...
Thu, 16 Dec, 2021 at 5:19 AM